After a job interview, check with the applicants' referees to help you make a final decision. Only ask referees questions directly related to the ability to do the job. Avoid questions of a personal nature which are irrelevant to the job. It is a good idea to:
- Prepare a set of questions based on the job selection criteria before you contact referees.
- Get reports from current or recent supervisors where possible.
- Contact at least two referees for each applicant.
- Look for consistency between referees.
- Ask for examples of how the applicant responded in specific situations relevant to the job.
- Ask a referee if they would employ the applicant again.
- Keep records of the questions you asked and the responses.
If an applicant asks what a referee has said, refer them to the referee.