Exceptions to the rules

Exceptions to the rules


Sometimes it may be reasonable for shop owners and service providers to discriminate.

In some circumstances, there may be good reasons to provide special goods and services to certain groups of people. South Australian equal opportunity laws therefore allow for some exceptions to the usual rules.

There are a number of exemptions built into the Equal Opportunity Act 1984 (SA) that allow discrimination in specific areas and activities. Here are some examples:

  • Under liquor licensing laws, refusing to serve alcohol to people under 18 years of age.
  • Businesses may be allowed to offer special discounts, deals or services to people in certain age groups or with disabilities in order to assist them to overcoming disadvantages. 
  • Businesses can refuse service to a person with a disability if it would be unreasonable or too difficult to meet their requirements - but it is the responsibility of the business to provide evidence of the difficulty involved. 

For more information, see Exemptions to the Rules